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Privacy Policy

Last Updated: May 1, 2025

Introduction

  • At Aivanta, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, products, and services.
  • By using Aivanta, you agree to the practices described here.

What We Collect

  • We may collect the following types of information:
  • Personal Information: Name, email address, phone number, billing details, etc.
  • Usage Data: IP address, browser type, device info, pages visited, and interactions.
  • Cookies & Tracking: We use cookies and similar technologies to personalize your experience and analyze usage.

How We Use Your Data

  • We process your data to:
  • Provide and improve Aivanta's platform and services
  • Process payments and manage billing
  • Communicate with you (support, updates, marketing if opted in)
  • Analyze product usage to improve user experience
  • Ensure compliance with our legal obligations

Legal Basis for Processing (GDPR)

  • We process your data under the following legal bases:
  • Your consent
  • Performance of a contract (e.g. platform access, billing)
  • Our legitimate interests (e.g. analytics, fraud prevention)
  • Compliance with legal obligations

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. Once data is no longer needed, we securely delete or anonymize it.

Sharing Your Information

  • We do not sell your data. We may share it with:
  • Trusted third-party service providers (e.g. cloud hosting, payment processors)
  • Legal authorities, only when required by law
  • All third parties are contractually required to protect your data.

International Data Transfers

If you are located outside the country where Aivanta's servers are hosted, your data may be transferred across borders. We ensure all transfers comply with applicable laws and protections (e.g. Standard Contractual Clauses under GDPR).

Your Privacy Rights

  • Depending on your location, you may:
  • Access a copy of your data
  • Correct or delete your information
  • Object to processing or request restriction
  • Withdraw your consent at any time
  • Request data portability
  • To make a request, email us at privacy@aivanta.com. We will respond within 30 days.

Children's Privacy

Aivanta is not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have, please contact us to remove it.

Security Measures

We take data protection seriously. Aivanta uses encryption, secure storage, access controls, and regular audits to safeguard your data.

Third-Party Services

Our platform may link to or integrate with external services. We are not responsible for their content or privacy practices—please review their policies separately.

Policy Changes

We may update this policy occasionally. Any changes will be posted on this page with a new "Last Updated" date. If changes are significant, we will notify you by email or within the platform.

Contact Us

For any privacy-related questions or requests, email us at: privacy@aivanta.com